To install or check for updates on your Mac, see. Not sure what plan you have? When I double click the install file I only get this error: Couldn't Install We're sorry, we can't continue because we weren't able to download a required file. Share your Office 365 Home subscription See. If Office still won't install, check that your computer meets the to install Office. After February 28, 2017 you won't be able to install Project 2013 or Visio 2013 as part of your subscription. After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. I do not understand where I went wrong in the installation procedure.
Where did you get your copy of Pro Plus. If your subscription hasn't expired, Office will reactivate the subscription the next time you log in. Pro Plus is not a normal retail version. To install Office on a mobile device see. To install or check for updates on your Mac, see To check what the latest update is, see. I am installing on a sony vaio duo 11 with no version of office installed.
For more general not admin specific help in these areas, see the Additional help section on the tab of this topic. To remove a license from your subscription, see. Regards, Melon Chen TechNet Community Support Please mark the reply as an answer if you find it is helpful. In Windows 8 On the Start screen type Run, and then choose Run in the list of results. For more information, see the Microsoft License Terms for your product, or see this blog post,. You might also get this error if the computer restarted for some reason before the installation was finished.
Leave us a comment We value your feedback. Regards, Ethan Hua Forum Support Come back and mark the replies as answers if they help and unmark them if they provide no help. It seems to get so far and then I get a notice saying unable to install on this machine. I've got the same problem, I ordered my Microsoft Office Professional Plus 2013-64bit through the Home User Program. I believe I have found a fix for it.
If there's a Learn More link on the error message, select that. In the upper-right browser window, select Show all downloads. Download and installation issues on a Mac For download and installation issues on a Mac, see. How do I get the rest of my organization set up with Office 365 for business? Is your internet connection working? If your computer can't install the full desktop version of Office because it doesn't meet the system requirements, you can try using in your computer's browser. If you're an admin, see. I was able to install on my laptop with no problems. Stops at 94% If the install stops at 94%, you just have to try and restart the computer and see if that fixes it for you.
If you're a student or teacher, and you don't see an option to install Office through your institution, you may be eligible for Office 365 Education, which includes Word, Excel, PowerPoint, and OneNote. Hi, Just as the message suggested, you can try removing. The trial installed at the factory does not include Pro Plus. Disable any anti-virus program, especially if the install has to be downloaded. I will try to reinstall the office program one more time to see if that will work now.
I'll try installing again whilst selecting 'Run as administrator'. To purchase a stand-alone application, go to and do a search for the stand-alone app you want to buy. Before we can install we need you to restart your computer and retry your installation. Hit Ok and then restart. Goes without saying, but this is a legit copy of Office, right? After your uninstall is complete, try reinstalling Office. Makes no sense, but there you have it.
See for steps on how to resolve. You can't edit documents using Office apps on your mobile device In most cases you can do basic editing on most of these devices, however if you have a qualifying Office 365 subscription, you get access to the apps' extra features. If your computer can't install the full desktop version of Office because your computer doesn't meet the system requirements, you can try using in your computer's browser. If your computer can't install the full desktop version of Office because it doesn't meet the system requirements, you can try using in your computer's browser. Stops between 80% and 90% If the setup stops between 80 and 90 percent, your issue is probably related to the Print Spooler Service.