We say 'try' because the chat page refused to load on our default Chrome browser, but when we tried loading the same link into Microsoft Edge, the chat window quickly appeared, reported that we were first in the queue, and we were talking to a friendly and knowledgeable agent in under a minute. Ad supported versus Premium edition Although the Hotspot Shield is completely free, AnchorFree has created a premium version that enhances some of the key features that it incorporates. This program grants the freedom for getting access to any kind of website in any part of the world like China, Saudi Arabia or Iran, as well as other online services that are only related to one specific country such as Hulu or Pandora for video streaming. Note that against this kind of cheating, as are other services. We do not keep any activity logs for any of our users, whether they are free or Premium. How they got my new visa number I do not know.
The benefit of Hotspot Shield is that it is not bound to a particular application, but it works with the whole system and all its utilities. First, when it came time to renew and I did not want to renew it, it hijacked my screen forcing me to put in my payment info. This isn't as worrying as it might sound. The free version also has bandwidth limits that depend on the device you use. This looks and works in almost exactly the same way as the Chrome extension, with just one minor omission it doesn't include an optional Sword Mode for feeding web trackers fake browsing information. One important thing about Hotspot Shield is that it's fast, like super fast.
Even that is turned off by default. You should probably go and pour yourself another cup of coffee and sit back with a good book because you will be waiting for a long, long, long time. Download the program from here 2. In fact, the download speed reduction is a lot smaller than it would be thought to start with, but the ping increases several times depending on the destination chosen. Improvements since our last review include an easier setup process after purchasing Hotspot Shield, wider chat support, and what the company calls 'integrated in-app solutions' to allow users to securely access Netflix from anywhere in the world.
If you want to enjoy a better malware protection and a full customer support, we recommend you to get the premium account. Oddly, many of Hotspot Shield's more distant servers were even faster, with Brazil, India, Japan and Singapore all averaging around 65-70Mbps. I was given a 6 month promo code for premium, so I signed up for it. One notable setting is that Hotspot Shield can be configured to connect automatically on unsafe Wi-Fi networks. We checked the service out with Netflix' , and other websites to find out.
The only option you get is an 'Insecure connections' setting which warns you if you're connecting to an insecure network, perhaps prompting you to connect manually. While the Windows client always reconnects initially to whatever server you were using last, the Android app can be set up to connect to the fastest server for your current location. This way you can use the service simultaneously for your purposes, but remember that the use of this software is always under your own responsibility, so mind your actions. While that's good news about activity logging, it isn't the full story. I found it increased latency by 3,145. That's not the only reason , either. You can get the Hotspot App from iTunes or Google Play for use on Apple and Android devices.
Previous versions of the software were pushier than I like to see, affecting the appearance of the browser and such, and I'm happy to see that behavior removed in the current incarnation. I tried submitting a technical support query for this review three days before I started writing this post. We use this information to provide and improve the Services, troubleshoot, and perform analytics on our services. If you are using the premium Hotspot Shield Elite version this approximate city-level location will not be collected and will not be shared. In fact, Switzerland is one of the better places to store data, if privacy is a major concern. I then calculate a percent change between the two figures.
It details the requests it received in 2018 for information from governments and law enforcement agencies and how much user data was produced that turns out to be 56, and none. That's not the case with Hotspot Shield, though-- its Chrome extension is stuffed with features, and more powerful in some ways than the desktop and mobile apps. If you are having an issue, the only way to get in contact with their support team is through the dreaded support ticket. In those tests, it only lowered download speeds by 39. We look forward to updating our review to reflect the recently revamped app. Hotspot Shield's performance was slightly better in the international latency test, where it increased ping time by 400.